• CONTACT
  • HOME
  • SITEMAP
Technical Support

Technical Support


'Mr Brits Guide To Orlando' is programmed to automatically start in your internet browser when you insert the disc into your computer. If you are experiencing any problems opening the guide this could be due to your computer not allowing CD's to Autoplay. Please try the following steps to solve the problem:


Step 1 - Close your internet browser (Internet Explorer or whatever you use for viewing the internet) so you are just looking at your computers desktop. Then put the CD into your computer and it shold start up automatically. If this does not open the guide after about 10 seconds this means your computer is not allowing CD's to start automatically so try step 2

Step 2 - Clickthe Start button and go to My Computer (XP) or Computer (Vista) and the CD will be shown. 'Right Click' the CD icon and click AUTOPLAY and the guide should start. If this doesn't work try step 3

Step 3 - Click the Start button and go to My Computer (XP) or Computer (Vista) and the CD will be shown. 'Right Click' the CD icon and click OPEN and then find the file named index and right click the index file and select Open With and then choose Internet Explorer or your preferred internet browser. The guide will open now.


Problems playing the videos in the guide?


The videos in Mr Brits Guide To Orlando are .mov files so you need compatible software to play these videos. Many PC's have software installed to play these videos but if you are experiencing any problems you can download a free software from Apple called Quicktime. Visit the QuickTime website to download the free software.

You may see this message pop up when you open a page that contains a video



If a message like this appears on your screen you must click Allow Blocked Content or Install ActiveX Controls to allow the videos to work properly. There is no risk to your computer but this feature must be enabled to get the full benefit from the guide.

Please do not try to play this guide in a standard TV DVD player because it is not a DVD and you will not get the full features of this guide

 

Go Page Top
Menu
Home
About Mr Brit
Press Releases
Trade Enquiries
Guide Technical Support
2011 Orlando Guide
Mr Brits Guide Partners
Buy The Guide